Contrary to some popular myths, closing
is not the most important part of the
selling process. In fact, it's the least
important! If you are making an effective
sales presentation, the prospect will cut you
off two-thirds into your presentation to
place an order! It's called Elegant Selling.
■ Experience may
be the best teacher, but
it's also the most expensive one.
■ When I'm right, no one remembers;
when I'm wrong, no one forgets.
■ Managers do things right. Leaders do
the right thing.
■ No good deed goes unpunished.
|
Sales
Training:
Sales training is only effective if it is directly relevant to the type
of selling your salespeople do. That's why Sellsmart™
is the only truly modular sales training program. It can be quickly and
affordably constructed to meet the exact needs of any inside, field or
hybrid sales force. A key element in the continued success of the Sellsmart
Sales Training Program is that we travel in the field
with one or more of your field salespeople and/or monitor the calls of
your inside sales staff before we recommend and develop a training curriculum.
In addition, we include the management team in the training so what is
taught in the program is reinforced on a regular basis.
Management
Training: In today's intensely competitive global environment,
simply having a competent management team puts you at a distinct disadvantage!
You need to upgrade your directors, managers and supervisors from management
skills to leadership capabilities. Management is to Leadership what carpentry
is to cabinet-making: The tools are similar, but the skill set and the
results are dramatically different! Every employee who supervises another
employee should participate in The Leadership
Workshop™ if you want
to have a truly effective management team. We come to your business and
run the program for your supervisory and management team. But watch out!
The results are powerful!
Customer
Service Training: Every time a prospect or customer interacts
with a representative of your company, that transaction improves or degrades
the Customer Experience.
Businesses that invest in their Customer Service function turn Customer
Service into a competitive edge for their enterprise. Everyone at your
business who comes in contact with a customer or prospect should attend
The Customer Service Workshop™
so your business will enjoy the competitive edge of knowing how to improve
this vital function. Attendees should include customer service personnel
as well as those in inside sales, field sales, service, parts, credit,
engineering, applications, shipping and any other department or function
that deals with prospects and customers!
Sellsmart,
The Leadership Workshop and The Customer Service Workshop are trademarks
of AAS Associates.
|